Frequently Asked Questions
How does Cash on Delivery work?
Place your order online and pay in cash to our delivery courier when your package arrives at your door. No advance payment needed.
How long does delivery take?
Most orders are delivered islandwide within 2-5 working days, depending on your district.
Can I track my order?
Yes — use the Track Order page with your order number and mobile number to see live status.
What if I receive a damaged or wrong item?
Contact us on WhatsApp within 7 days of delivery and we'll arrange a replacement or return.
Do you deliver islandwide?
Yes, we deliver to all districts in Sri Lanka.
How can I contact support?
WhatsApp is the fastest way to reach us — look for the WhatsApp button on any page, or visit our Contact page.